71php Privacy Policy

71php Online Gaming Corporation ("71php", "we", "us", "our") operates the online casino platform available at https://71php.cam (the "Platform"). We are committed to protecting your privacy and handling your personal data in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all directives issued by the National Privacy Commission of the Philippines.

This Privacy Policy describes how 71php collects, uses, stores, protects, and discloses personal information obtained from users ("you", "Player") of our Platform. By registering an account, making deposits, or using any 71php services, you acknowledge that you have read, understood, and consent to the practices described in this Privacy Policy.

1. Introduction and Scope

As a PAGCOR-licensed online gaming operator in the Philippines, 71php is required to collect and process certain personal data to comply with regulatory obligations, prevent fraud and money laundering, verify player identity and age, process financial transactions, and provide gaming services. This Privacy Policy applies to all personal data collected through the 71php website, mobile applications, customer support channels, and any other interactions you have with 71php.

71php acts as the Data Controller for all personal information collected through the Platform. We determine the purposes and means of processing your personal data and are responsible for ensuring compliance with applicable data protection laws. Our Data Protection Officer oversees all privacy and data security matters and can be contacted using the information provided at the end of this Policy.

2. Information We Collect

2.1 Information You Provide Directly

When you register for a 71php account, make deposits or withdrawals, contact customer support, or participate in promotions, you provide us with personal information, including:

• Identity Information: Full legal name as it appears on your government-issued identification, date of birth, gender, and nationality;
• Contact Information: Philippine mobile phone number, email address, residential address, and city/province of residence;
• Account Credentials: Username, password (stored in encrypted form), and security questions/answers;
• Financial Information: GCash number, Maya account details, bank account information, cryptocurrency wallet addresses, transaction history, and payment method preferences;
• Identification Documents: Government-issued photo identification (Philippine Passport, Driver's License, UMID, SSS ID, Postal ID), selfie photographs holding identification documents, and proof of address documents;
• Communication Records: Records of your interactions with our customer support team via live chat, email, phone, or other channels;
• Marketing Preferences: Your consent or objection to receiving promotional communications from 71php.

2.2 Information Collected Automatically

When you access the 71php Platform, we automatically collect certain technical and usage information, including:

• Device Information: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers;
• Geolocation Data: Your physical location at the time of access, collected to verify that you are located within the Philippines as required by PAGCOR regulations;
• Gameplay Data: Records of all wagers placed, games played, bet amounts, win/loss history, game outcomes, bonus participation, and gameplay patterns;
• Session Data: Login/logout times, session duration, pages visited, features used, clickstream data, and navigation paths;
• Technical Logs: Server logs, error reports, security incident logs, and system performance data.

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Payment processors (GCash, Maya, banks, cryptocurrency networks) confirming transaction details;
• Identity verification services conducting Know Your Customer (KYC) checks;
• Fraud prevention and anti-money laundering screening services;
• Marketing affiliates who referred you to 71php (limited to referral tracking information only);
• Publicly available databases and government records used to verify your identity and prevent fraud.

3. How We Use Your Personal Data

71php processes your personal data for the following purposes, each of which is based on one or more legal grounds under the Data Privacy Act of 2012:

3.1 Account Management and Service Provision

Legal Basis: Performance of Contract, Legitimate Interest

• Creating and maintaining your 71php account;
• Authenticating your identity when you log in;
• Processing deposits and withdrawals;
• Providing access to games and platform features;
• Maintaining accurate account records and transaction history;
• Responding to your inquiries and providing customer support.

3.2 Regulatory Compliance and Legal Obligations

Legal Basis: Compliance with Legal Obligation

• Verifying that you are at least 21 years of age as required by PAGCOR;
• Confirming your identity and residential address through KYC procedures;
• Complying with Anti-Money Laundering (AML) requirements under Republic Act No. 9160 as amended;
• Verifying the source of funds for large transactions;
• Maintaining records required by PAGCOR and other regulatory authorities;
• Reporting suspicious transactions to the Anti-Money Laundering Council (AMLC);
• Responding to lawful requests from law enforcement and regulatory agencies.

3.3 Fraud Prevention and Platform Security

Legal Basis: Legitimate Interest, Compliance with Legal Obligation

• Detecting and preventing fraudulent activity, money laundering, and other illegal conduct;
• Identifying multiple accounts, collusion, and bonus abuse;
• Monitoring for unusual betting patterns and suspicious behavior;
• Protecting the security and integrity of the 71php Platform;
• Preventing unauthorized access to user accounts;
• Investigating disputes, violations of our Terms and Conditions, and potential criminal activity.

3.4 Responsible Gaming and Player Protection

Legal Basis: Legitimate Interest, Compliance with Legal Obligation

• Monitoring gameplay patterns for signs of problem gambling;
• Implementing deposit limits, session time limits, and cooling-off periods;
• Processing self-exclusion requests and maintaining self-exclusion databases;
• Providing information and resources on responsible gaming;
• Intervening when we identify potentially harmful gambling behavior.

3.5 Marketing and Communications

Legal Basis: Consent, Legitimate Interest

• Sending promotional offers, bonus notifications, and marketing communications (only with your consent);
• Informing you of new games, features, and platform updates;
• Sending transactional communications related to your account (deposits, withdrawals, account changes);
• Conducting surveys and requesting feedback to improve our services.

You have the right to withdraw your consent to marketing communications at any time by clicking the unsubscribe link in any promotional email or adjusting your account preferences. Withdrawal of marketing consent does not affect our right to send you transactional or regulatory communications.

3.6 Platform Improvement and Analytics

Legal Basis: Legitimate Interest

• Analyzing user behavior and gameplay patterns to improve platform performance;
• Testing new features and conducting A/B tests;
• Identifying technical issues and optimizing system reliability;
• Developing new games and services that meet player preferences;
• Conducting statistical analysis and generating aggregated, anonymized reports.

4. Data Sharing and Disclosure

71php does not sell, rent, or trade your personal information to third parties for their marketing purposes. We share your personal data only in the following limited circumstances:

4.1 Service Providers and Processors

We engage trusted third-party service providers to perform functions on our behalf, including:

• Payment processors (GCash, Maya, banks, cryptocurrency networks) for deposit and withdrawal transactions;
• Identity verification services for KYC and age verification;
• Game providers and software platforms that supply slot, live casino, and other gaming content;
• Cloud hosting and infrastructure providers;
• Customer support software and live chat platforms;
• Anti-fraud and risk management services;
• Marketing and analytics platforms (only anonymized or aggregated data).

All service providers are contractually bound to process your data only according to our instructions, maintain strict confidentiality, and comply with applicable data protection laws. We conduct due diligence on all processors to ensure adequate security measures are in place.

4.2 Regulatory Authorities

We are required to disclose personal information to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other government agencies when required by law or regulation. This includes reporting suspicious transactions, responding to regulatory audits, and complying with lawful requests for information.

4.3 Law Enforcement and Legal Proceedings

We may disclose your personal data to law enforcement agencies, courts, or other governmental authorities when:

• Required by a valid court order, subpoena, or other legal process;
• Necessary to comply with applicable laws or regulations;
• Necessary to protect the rights, property, or safety of 71php, our users, or the public;
• Necessary to investigate or prevent fraud, security breaches, or other illegal activity.

4.4 Business Transfers

In the event of a merger, acquisition, corporate reorganization, sale of assets, or bankruptcy, your personal data may be transferred to the successor entity. We will notify you via email and/or prominent notice on the Platform before any such transfer, and the successor entity will be bound by the terms of this Privacy Policy.

5. Data Security Measures

71php employs industry-standard technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Encryption: All data transmitted between your device and our servers is protected using 256-bit SSL/TLS encryption. Passwords are stored using secure one-way hashing algorithms and are never stored in plain text;
• Access Controls: Personal data is accessible only to authorized 71php employees and contractors who require access to perform their duties. All personnel with access to personal data are bound by confidentiality obligations;
• Firewalls and Intrusion Detection: Our servers are protected by enterprise-grade firewalls and intrusion detection systems that monitor for suspicious activity;
• Regular Security Audits: We conduct regular security assessments, penetration testing, and vulnerability scans to identify and remediate potential security weaknesses;
• Data Segregation: Production data is segregated from development and testing environments. Personal data is never used in non-production systems;
• Backup and Disaster Recovery: We maintain secure, encrypted backups of all personal data and have documented disaster recovery procedures;
• Two-Factor Authentication: We offer two-factor authentication (2FA) for all user accounts and strongly encourage you to enable this feature.

While we implement robust security measures, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your login credentials and for any activity that occurs under your account. If you suspect unauthorized access to your account, you must notify us immediately.

6. Data Retention

71php retains your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods are as follows:

• Account Data: Account information, identity documents, and contact details are retained for the duration of your active account plus five (5) years after account closure, as required by PAGCOR and anti-money laundering regulations;
• Transaction Records: All deposit, withdrawal, and gameplay transaction records are retained for seven (7) years from the date of the transaction, as required by Philippine tax and financial regulations;
• Communication Records: Customer support communications are retained for three (3) years from the date of the last interaction;
• Marketing Communications: If you consent to marketing, your consent record and communication preferences are retained until you withdraw consent, plus two (2) years to demonstrate compliance;
• Technical Logs: Server logs and technical data are typically retained for ninety (90) days, except where longer retention is required for security investigations or legal proceedings;
• Self-Exclusion Records: If you self-exclude from 71php, your self-exclusion record is maintained indefinitely to prevent you from reopening an account.

At the end of the applicable retention period, your personal data will be securely deleted or anonymized such that it can no longer be associated with you. Anonymized data may be retained indefinitely for statistical and analytical purposes.

7. Your Privacy Rights Under Philippine Law

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data:

7.1 Right to Be Informed

You have the right to be informed about the collection, processing, and disclosure of your personal data. This Privacy Policy fulfills that obligation by providing transparent information about our data practices.

7.2 Right to Access

You have the right to access your personal data and obtain a copy of the information we hold about you. You can access most of your account information by logging into your 71php account and viewing your profile and transaction history. For additional information, you may submit a written request to our Data Protection Officer.

7.3 Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes. You can opt out of marketing communications at any time by adjusting your account preferences or clicking the unsubscribe link in any promotional email. You may also object to other processing activities based on legitimate interests by contacting our Data Protection Officer.

7.4 Right to Erasure or Blocking

You have the right to request erasure or blocking of your personal data under certain circumstances, including when the data is no longer necessary for the purposes for which it was collected, when you withdraw consent, or when the data was unlawfully processed. However, this right is subject to legal limitations, particularly where we are required to retain data to comply with regulatory obligations.

7.5 Right to Rectification

You have the right to correct inaccurate or incomplete personal data. You can update most of your account information directly through your 71php account settings. For changes to identity documents or other verified information, please contact customer support with appropriate documentation.

7.6 Right to Data Portability

You have the right to obtain your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller. To exercise this right, contact our Data Protection Officer with your request.

7.7 Right to File a Complaint

If you believe that 71php has violated your privacy rights or failed to comply with the Data Privacy Act of 2012, you have the right to file a complaint with the National Privacy Commission of the Philippines. Contact information for the NPC is available at https://privacy.gov.ph.

To exercise any of these rights, please contact our Data Protection Officer using the contact information provided at the end of this Policy. We will respond to your request within fifteen (15) days as required by law. Verification of your identity may be required before we process your request.

8. Cookies and Tracking Technologies

71php uses cookies, web beacons, and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver personalized content. A cookie is a small text file stored on your device that allows us to recognize you when you return to the Platform.

8.1 Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the Platform to function properly. They enable core features such as account login, session management, and security. Essential cookies cannot be disabled without severely impairing your ability to use the Platform;
• Functional Cookies: These cookies allow us to remember your preferences, such as language selection, preferred payment methods, and display settings;
• Analytics Cookies: These cookies help us understand how users interact with the Platform by collecting information about page visits, session duration, and navigation patterns. The data collected is aggregated and anonymized;
• Marketing Cookies: These cookies track your browsing activity across the Platform and may be used to deliver targeted advertisements and promotional offers based on your interests. Marketing cookies are only used with your consent.

8.2 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can configure your browser to reject all cookies, accept only certain cookies, or notify you when a cookie is set. However, if you disable essential cookies, you may not be able to access certain features of the Platform. Disabling analytics or marketing cookies will not affect the functionality of the Platform but may result in a less personalized experience.

9. Third-Party Services and Links

The 71php Platform may contain links to third-party websites, payment providers, or social media platforms. We are not responsible for the privacy practices or content of these third-party sites. This Privacy Policy applies only to information collected by 71php. We encourage you to review the privacy policies of any third-party sites you visit.

When you make a deposit or withdrawal using a third-party payment provider (such as GCash, Maya, or a bank), that provider may collect additional information from you according to their own privacy policy. 71php is not responsible for the data practices of payment providers.

10. International Data Transfers

71php is based in the Philippines and primarily serves Filipino players. Your personal data is stored on servers located within the Philippines or in secure data centers in jurisdictions with adequate data protection laws as determined by the National Privacy Commission. If your data is transferred outside the Philippines, we ensure that appropriate safeguards are in place, including contractual clauses that require the recipient to protect your data in accordance with Philippine standards.

11. Protection of Minors

The 71php Platform is not intended for use by persons under the age of twenty-one (21). We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that information and close the associated account. If you believe that we have collected information from a minor, please contact us immediately.

12. Changes to This Privacy Policy

71php reserves the right to modify, amend, or update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. The updated Privacy Policy will be posted on this page with a revised "Last Updated" date. If we make material changes that significantly affect your privacy rights, we will notify you via email or through a prominent notice on the Platform at least thirty (30) days before the changes take effect.

Your continued use of the 71php Platform after any changes to this Privacy Policy constitutes your acceptance of the modified terms. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

13. Contact Information and Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, or if you wish to exercise any of your privacy rights, please contact our Data Protection Officer:

71php Online Gaming Corporation
Data Protection Officer
Website: https://71php.cam
Email: [email protected] or [email protected]
Live Chat: Available 24/7 on the website
Response Time: We aim to respond to all privacy inquiries within 15 days as required by the Data Privacy Act of 2012.

National Privacy Commission (for complaints):
Website: https://privacy.gov.ph
Email: [email protected]
Hotline: (+63 2) 8234-2228

By using the 71php Platform, you acknowledge that you have read, understood, and consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy. If you do not agree with any part of this Privacy Policy, you must not use the Platform.